MORQUILATHES Returns Policy

At MORQUILATHES, we are committed to ensuring your complete satisfaction. If you are not fully satisfied with your purchase, we offer a straightforward returns policy to facilitate a hassle-free experience.

Return Eligibility:

• Items must be returned within 30 days of the purchase date.
• Items should be in their original condition, unused, and with all original packaging and tags intact.
• Proof of purchase, such as a receipt or order confirmation, must be provided with the return.

Non-Returnable Items:

• Perishable goods, custom orders, and personalized items are non-returnable.
• Gift cards and downloadable software products are also non-returnable.

Return Process:

• To initiate a return, please contact our customer service team at [email protected] with your order details.
• Once your return is approved, you will receive a return authorization number and detailed instructions on how to send your item back to us.
• Please ensure items are securely packaged to prevent damage during return shipping.

Refunds:

• Once we receive and inspect your returned item, we will notify you of the status of your refund.
• If the return is approved, a refund will be issued to your original payment method within 7-10 business days.
• Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the return is due to our error.

Thank you for shopping with MORQUILATHES. We value your patronage and are here to assist you with any questions or concerns regarding our returns policy.